Shipping and returns

The products will be delivered to the address indicated on your order form.

No order can be sent without its payment received in the accounts.

Orders are shipped by the carrier DPD or Colissimo (La Poste group), as soon as possible after receipt of your payment.

Delivery times are about 48 hours for France. These times may vary depending on product availability.

Parcel tracking allows us to follow your order.  If it does not reach you within 5 days and without news from us, please contact your sales representative.

Delivery abroad (outside Metropolitan France)

Shipping costs are automatically calculated according to your country of delivery.

The deadlines vary depending on the country and possible customs formalities.

Amount of shipping costs:

As soon as your basket reaches 300 € HT, then the shipping costs are free (only in metropolitan France). For orders below 300€ HT, the fixed contribution to the shipping costs is 12€ HT.

Returns

We do our best to give you complete satisfaction, however if you encounter a problem with our products, please contact your sales representative.